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Terms & Conditions

1. Introduction

Welcome to Sast Urus Car Rental. By accessing and using our website or services, you agree to be bound by the following terms and conditions.

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2. Booking and Payment

  • All bookings are subject to vehicle availability and confirmation.

  • A valid credit/debit card is required to secure a booking.

  • Payment must be made in full before the vehicle is rented unless otherwise agreed.

  • Prices listed on the website are subject to change without prior notice.
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3. Driver Requirements

  • All drivers must hold a valid driver’s license.

  • The minimum age to rent a vehicle is 21, and additional age restrictions may apply based on the type of vehicle.

  • Drivers must provide proof of identity and age upon pickup.
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4. Vehicle Use

  • The rented vehicle may only be used for lawful purposes.

  • The renter agrees not to:

    • Allow unauthorized drivers to operate the vehicle.

    • Use the vehicle for racing, towing, or off-road driving.

    • Smoke inside the vehicle or transport illegal substances.
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5. Insurance and Liability

  • All vehicles come with basic insurance coverage. Additional insurance options are available at the time of booking.

  • The renter is responsible for any damage, loss, or theft of the vehicle not covered by insurance.

  • The renter is responsible for traffic violations, fines, or toll charges incurred during the rental period.
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6. Cancellation and Refund Policy

  • Cancellations made 24 hours before the rental start date will be eligible for a full refund.

  • Late cancellations or no-shows may be subject to a cancellation fee or forfeiture of the deposit.

  • Refunds will be processed within 14 working days of the cancellation.
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7. Limitation of Liability

Sast Urus Car Rental is not liable for:

  • Indirect or consequential damages arising from the use of our vehicles.

  • Delays caused by unforeseen circumstances (e.g., traffic, weather, or mechanical issues).

  • Loss or damage to personal belongings left in the vehicle.

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8. Termination of Agreement

We reserve the right to terminate or refuse service to any customer who violates these terms and conditions or engages in unlawful or inappropriate conduct.

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9. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

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10. Changes to These Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with an updated "Dec 1st 2024."

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11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: sasturus@gmail.com

Phone: +971 55 737 8575

Address: Department of Finance, 4th Floor, Ali Bin Abi Taleb Street, Al Fahidi, Dubai, UAE

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