top of page
  • How do I book a car rental?
    To book a car rental, visit our website, choose your desired pickup and return dates, select a location, and browse the available vehicles. Once you select a car, follow the prompts to complete your reservation.
  • What documents do I need to rent a car?
    You will need a valid driver’s license, a credit or debit card in your name, and proof of identity (such as a passport or government-issued ID). International renters may also need an International Driving Permit (IDP).
  • Are there any age restrictions for renting a car?
    Yes, renters must typically be at least 21 years old. Drivers under 25 may incur an additional "young driver fee" and may have restricted vehicle options.
  • Can I rent a car without a credit card?
    Some locations accept debit cards, but additional requirements may apply, such as proof of return travel or a credit check. Please check with the rental location for specific policies.
  • What is included in the rental price?
    The rental price typically includes the base rental rate, taxes, and standard insurance coverage. Optional extras, such as GPS, child seats, or additional insurance, can be added during the booking process.
  • Can I add an additional driver?
    Yes, you can add additional drivers to your rental agreement for an extra fee. The additional driver(s) must meet all age and documentation requirements.
  • What is the fuel policy?
    Our fuel policy is usually "full-to-full," meaning you receive the car with a full tank and must return it with a full tank to avoid refueling charges.
  • Can I modify or cancel my reservation?
    Yes, you can modify or cancel your reservation online. Cancellation policies vary based on the rental terms, so please review the terms and conditions for details.
  • What happens if I return the car late?
    Late returns may result in additional charges. If you anticipate returning the car late, contact us as soon as possible to discuss options.
  • What should I do in case of an accident?
    In case of an accident, ensure everyone's safety first. Then, contact the local authorities and file a police report if required. Notify our customer service team immediately and provide all necessary documentation.
  • What should I do if the car breaks down?
    Contact our 24/7 roadside assistance team immediately. The contact number is provided in your rental agreement and on the key tag.
  • Do you offer long-term rentals?
    Yes, we offer discounts and flexible options for long-term rentals. Contact our customer service team for details.
  • How can I contact customer support?
    You can contact us via email, phone, or live chat. Visit our "Contact Us" page for details and business hours.
bottom of page